Learning and Assessment Kit-SITHFAB024 Prepare and serve non-alcoholic beverages Certificate I present and debate ideas BSBCRT413

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBSTR301 Contribute to continuous improvement BSBSTR401 Promote innovation in team environments BSBLDR413 Lead effective workplace relationships BSBMKG437 Create and optimise digital media BSBESB301 Investigate business opportunities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA004 Manage environmental and sustainability best practice in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace BSBFIM501 Manage budgets and financial plans BSBMGT502 Manage people performance BSBWHS501 Ensure a safe workplace Elective units BSBCUS501 Manage quality customer service BSBMGT517 Manage operational plan BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness BSBHRM405 Support the recruitment

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCCHM304 Transport and store chemicals AHCCHM307 Prepare and apply chemicals to control pest

Core units CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCCOM005 Communicate and work in health or community services CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status

Learning and Assessment Kit-SITHFAB024 Prepare and serve non-alcoholic beverages Certificate I present and debate ideas BSBCRT413Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to