aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour
Units of competency HLTAHW059 Provide postnatal and infant health care HLTAHW058 Prepare for and support childbirth HLTAHW027 Provide information and strategies in sexual health for women HLTAHW057 Provide antenatal health care HLTAHW029 Provide information and strategies in maternal and infant health If you require RPL Kits with comprehensive benchmarking
Core units CHCDIV001 Work with diverse people HLTAID003 Provide first aid HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID005 Provide first aid in remote situations CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTAAP002 Confirm physical health status If you require RPL Kits with comprehensive benchmarking
AMPMGT801 Manage financial performance AMPMGT802 Provide strategic leadership MSS407024 Prepare for and implement change AMPMGT811 Develop and manage international business operations If you require RPL Kits with comprehensive benchmarking
Units of competency HLTINF001 Comply with infection prevention and control policies and procedures HLTPAT002 Perform venous blood collections HLTPAT001 Identify and respond to clinical risks in pathology collection If you require RPL Kits with comprehensive benchmarking
Assessment Kit-AURMTA101 Prepare and service light competition vehicles Pre-order aggressive or abusive customers SIRXCEG009Our assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of