Vocational Placement Kit-ICTSS00043 Certified Web Design Specialist Skill Set MEM aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

fit to switchboards and install earthing MEM10020 Install low voltage cabling and fit-off accessories

Units of competency ICTCLD301 Evaluate characteristics of cloud computing solutions and services ICTICT443 Work collaboratively in the ICT industry BSBXCS303 Securely manage personally identifiable information and workplace information ICTPRG302 Apply introductory programming techniques * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURVTN003 Remove and store vehicle body components AURVTN007 Remove and clean salvageable vehicle components AURVTN137 Test vehicle components for correct operation AURAFA001 Use numbers in an automotive workplace AURETH101 Depower and reinitialise battery electric vehicles AURETR125 Test

Core units BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation Elective Units BSBLED805 Plan and implement a mentoring program Group A BSBLED806 Plan and implement a coaching strategy Group A Additional electives BSBFIM501 Manage financial resources Group B BSBINN601 Lead and mange organisational change Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-ICTSS00043 Certified Web Design Specialist Skill Set MEM aggressive or abusive customers SIRXCEG006A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.