Unit Knowledge Guide-SISXCAI006 Facilitate groups Certificate IV Trainer/Assessor Assessment PackThe trainer assessment

Trainer/Assessor Assessment PackThe trainer assessment pack includes benchmark answers and evidence criteria used to assess the student's competence (i

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency SISXFAC001 Maintain equipment for activities SISOCLM005 Establish belays for single pitch climbing on artificial surfaces SISXEMR001 Respond to emergency situations SISOCLM008 Lead single pitch climbing activities on artificial surfaces

services and assets CPCCLDG3001 Licence to perform dogging CPCCLRG3001 Licence to perform rigging basic level CPCCLRG3002 Licence to perform rigging intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

Type C buildings CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5019 Manage building and construction business finances Elective Units BSBOPS505 Manage quality customer service BSBHRM415 Coordinate recruitment and onboarding BSBLDR523 Lead and manage effective workplace relationships BSBPEF502 Develop and use emotional intelligence BSBOPS502 Manage Business operational plans BSBPMG532 Manage project quality BSBLRD522 Manage people performance If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SISXCAI006 Facilitate groups Certificate IV Trainer/Assessor Assessment PackThe trainer assessmentOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner