Learning and Assessment Kit-ICTTEN602 Undertake system administration PSP Core units MEM16006A Organise and

Core units MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

Core units AVIF0021 Manage human factors in remote pilot aircraft systems operations AVIH0006 Navigate remote pilot aircraft systems AVIW0028 Operate and manage remote pilot aircraft systems AVIW0004 Perform operational inspections on remote operated systems AVIY0052 Control remote pilot aircraft systems on the ground AVIY0023 Launch

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency HLTWHS006 Manage personal stressors in the work environment CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT512 Originate and develop concepts BSBXCS402 Promote workplace cyber security awareness and best practices BSBXTW401 Lead and facilitate a team ICTICT517 Match ICT needs with the strategic direction of the organisation ICTICT532 Apply IP

Learning and Assessment Kit-ICTTEN602 Undertake system administration PSP Core units MEM16006A Organise andOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to