Learner Guide-BSBHRM405 Support the recruitment, selection and induction of staff UET aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

s play and learning CHCECE016 Establish and maintain a safe and healthy environment for children CHCECE018 Nurture creativity in children CHCECE019 Facilitate compliance in an education and care services CHCECE020 Establish and implement plans for developing cooperative behaviour CHCECE021 Implement strategies for the inclusion of all children CHCECE024 Design and implement the curriculum to foster children's learning and development CHCECE026 Work in partnership with families to provide appropriate education and care for children CHCPRT001 Identify and respond to children and young people at risk CHCSAC001 Support children to participate in school age care CHCSAC002 Develop and implement play and leisure experiences in school age care CHCSAC003 Work collaboratively and respectfully with children in school age care CHCSAC005 Foster the holistic development and wellbeing of the child in school age care HLTAID004 Provide an emergency first aid response in an education and care setting Elective units CHCDIS007 Facilitate the empowerment of people with disability CHCECE017 Foster the holistic development and wellbeing of the child in early childhood CHCECE023 Analyse information to inform learning CHCECE025 Embed sustainable practices in service operations BSBMGT605 Provide leadership across the organisation CHCPOL003 Research and apply evidence to practice CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

equipment and materials HLTDEP002 Gather data

Core units FNSINC401 Apply principles of professional practice to work in the financial services industry Elective Units BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports FNSACC312 Administer subsidiary accounts and ledgers FNSACC408 Work effectively in the accounting and bookkeeping industry FNSACC416 Set up and operate a computerised accounting system FNSTPB401 Complete business activity and instalment activity statements FNSTPB402 Establish and maintain payroll systems BSBCMM401 Make a presentation BSBITU402 Develop and use complex spreadsheets BSBFIA412 Report on financial activity BSBWOR404 Develop work priorities Additional electives BSBRES401 Analyse and present research information BSBMGT403 Implement continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective Units CUADIG211 Maintain interactive content Group D BSBTEC201 Use business software applications Group E ICTSAS308 Run standard diagnostic tests Group E ICTSAS309 Maintain and repair ICT equipment and software Group E ICTICT309 Create ICT user documentation Group F ICTPRG430 Apply introductory object-oriented language skills Group H * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBHRM405 Support the recruitment, selection and induction of staff UET aggressive or abusive customers SITXINV006Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce