Assessment Kit-TLILIC0004 Licence to operate an order picking forklift truck Learner Guide Our self-study guide supports your

Our self-study guide supports your learners in understanding the underpinning knowledge of the training package

Core units RIICOM301E Communicate information RIIENV302E Apply environmentally sustainable work practices RIIGOV401E Apply

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

industry needs and ACSF indicated levels

Core units HLTAID011 Provide first aid MSFGG2014 Cut thin glass by hand MSFGG2015 Process glass by basic machines MSFGG3039 Manually move glass MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSMWHS200 Work safely MSFGG2013 Move single glass sheets by mechanical means MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSFGG3024 Form glass MSFGG3025 Apply patterns and designs to glass MSFGG3023 Apply and handle films MSFGG3031 Cut thick glass MSFDG3002 Prepare and install architectural engineered leadlight and stained glass MSFDG3003 Paint and fire glass MSFGG3038 Conduct commercial and structural reglazing MSFDG3001 Protect leadlight and stained glass MSFGG3031 Cut thick glass MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSFGG4024 Assess designed glass conservation requirements MSFGG4025 Apply innovation in contemporary designed glass * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-TLILIC0004 Licence to operate an order picking forklift truck Learner Guide Our self-study guide supports yourOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of