Training and Assessment Strategy-AUR21120 Certificate II in Automotive Sales FWP Core units BSBCUS403 Implement customer

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

emotional and physical wellbeing CHCPWK001 Apply peer work practices in the mental health sector CHCPWK002 Contribute to the continuous improvement of mental health services CHCPWK003 Apply lived experience in mental health peer work HLTWHS001 Participate in workplace health and safety Elective units CHCADV001 Facilitate the interests and rights of clients CHCADV002 Provide advocacy and representation services CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCCCS019 Recognise and respond to crisis situations * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCECR301 Maintain native ecosystem areas AHCLSK209 Monitor water supplies AHCMOM304 Operate machinery and equipment AHCMOM310 Operate land-forming machinery and equipment AHCPCM303 Identify plant specimens AHCPCM305 Implement a plant nutrition program AHCPCM306 Provide information on plants and their culture AHCPGD307 Implement a plant establishment program AHCPGD310 Implement a landscape maintenance program AHCPMG301 Control weeds * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAFA007 Develop and document specifications and procedures Elective units AURTTX008 Overhaul manual transmissions AURLTQ003 Analyse and evaluate faults in light vehicle transmission and driveline systems AURLTB002 Analyse and evaluate faults in light vehicle braking systems AURTNA001 Estimate and quote automotive vehicle or machinery modifications AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems AURETB002 Analyse and evaluate electrical and electronic faults in dynamic control management systems AURETR034 Develop and apply electrical system modifications AURTTA022 Develop and apply mechanical system modifications AURLTE003 Analyse and evaluate faults in light vehicle engine and fuel systems AURLTD007 Analyse and evaluate faults in light vehicle steering and suspension systems AURETR037 Diagnose complex faults in light vehicle safety systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

Training and Assessment Strategy-AUR21120 Certificate II in Automotive Sales FWP Core units BSBCUS403 Implement customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.