PowerPoint-VU21510 Take notes from complex aural texts for further study TAE (Skill Set) aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIICOM201D Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBLDR602 Provide leadership across the organisation BSBMKG434 Promote products and services BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry BSBPUB503 Manage fundraising and sponsorship activities BSBCMM411 Make presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CUAPRP413 Make props using mixed media CPCCWHS1001 Prepare to work safely in the construction industry CUAWHS312 Apply work health and safety practices CUAPRP201 Develop basic prop construction skills CUAPRP412 Use casting and moulding techniques to make props * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency TLID0006 Move materials mechanically using automated equipment FBPOPR1014 Monitor process operation FBPOPR2076 Inspect and sort materials and product FBPFSY1002 Follow work procedures to maintain food safety FBPOPR1016 Take and record basic measurements * We can develop additional elective units that are not listed on request (Please contact us for further information)

PowerPoint-VU21510 Take notes from complex aural texts for further study TAE (Skill Set) aggressive or abusive customers SIRXCEG009Our PowerPoint presentations support trainers to deliver effective, engaging and compliant classroom or webinar delivery of a qualification or unit. PowerPoint presentation The PowerPoint presentation supports the trainer teacher in creating an interactive learning environment. We provide all documents to you in Microsoft Office format, so you can easily customise them as required. You are free to rebrand and reproduce these within your registered